Effective date: 25 August 2026
This Privacy and Personal Data Processing Policy explains how personal data of users of maisonbylaura.com is collected, used, stored and protected.
By using the website and submitting personal data through its contact forms, the user confirms that they have read and understood this Policy.
1. General ProvisionsPersonal data is processed in accordance with the legislation of the Republic of Kazakhstan, including the Law of the Republic of Kazakhstan “On Personal Data and Its Protection.”
The personal data controller is:
Laura Akhmetzhanova
Website: maisonbylaura.com
Email: procvetalmaty@gmail.com
Phone: +7 706 660 0138
Location: Almaty, Republic of Kazakhstan
2. Personal Data We May CollectWhen using the website, users may voluntarily provide:

• name;
• phone number;
• information about the property, including its type, location, area and current project stage;
• information about the project, requirements and preferences;
• any other information voluntarily provided through a form or during further communication.

When visiting the website, certain technical information may also be collected automatically, including:

• IP address;
• device and browser type;
• pages visited;
• referral source;
• cookies;
• other technical information required for the proper operation of the website and analytics.

We do not request special categories of personal data through the website unless such information is required for a specific purpose and has been separately agreed with the user.
3. How We Use Personal DataPersonal data is used only to the extent necessary for the following purposes:

• processing enquiries and contacting users;
• discussing a potential interior design project or consultation;
• preparing for an initial meeting;
• determining the most suitable format of cooperation;
• preparing a commercial proposal;
• organising further communication regarding a project;
• improving the website and analysing its performance and traffic;
• complying with the requirements of the legislation of the Republic of Kazakhstan.

Personal data will not be used for purposes unrelated to those listed above without the user’s separate consent.
4. Legal Basis for ProcessingPersonal data is processed on the basis of the user’s consent provided when completing and submitting a form on the website, as well as on other grounds permitted by the legislation of the Republic of Kazakhstan.
By submitting a form, the user confirms that the information provided is accurate and submitted voluntarily, and consents to its processing to the extent necessary to respond to the enquiry and continue further communication.
5. Sharing Personal Data with Third PartiesWe do not sell or provide users’ personal data to third parties for their independent advertising or commercial purposes.
To operate the website and process enquiries, we may use third-party services and contractors, including:

• Tilda Publishing;
• web analytics services;
• email services;
• enquiry storage and processing systems;
• CRM systems and other technical services connected to the website.

Such service providers may access personal data only to the extent necessary to perform the relevant function.
Any transfer of personal data is carried out in accordance with the requirements of the legislation of the Republic of Kazakhstan.
6. Storage and Protection of Personal DataPersonal data is retained only for as long as necessary to fulfil the purposes for which it was collected and processed, unless a longer retention period is required by the legislation of the Republic of Kazakhstan.
We take appropriate organisational and technical measures to protect personal data against unauthorised access, alteration, disclosure, destruction or other unlawful actions.
Once the purposes of processing have been fulfilled, personal data may be deleted or anonymised unless further retention is required by law.
7. Cookies and AnalyticsThe website may use cookies to ensure proper functionality, remember user preferences and analyse website traffic.
Cookies may include:

• essential cookies required for the website to function;
• analytics cookies used to understand how visitors interact with the website;
• third-party cookies where relevant third-party services are connected to the website.

Users may restrict or delete cookies through their browser settings.
Where analytics or other non-essential cookies are used, users may be given the option to accept or manage them through the relevant cookie notice.
8. User RightsUsers have the right to:

• obtain information about the processing of their personal data;
• request correction or updating of their data;
• request that processing be stopped where provided for by law;
• withdraw previously granted consent;
• request deletion of their personal data where further storage is not required by law.

To exercise these rights, please contact:
procvetalmaty@gmail.com
The request should preferably include the user’s name and contact details sufficient to identify the personal data concerned.
9. Withdrawal of ConsentUsers may withdraw their consent to the processing of personal data by sending a request using the contact details provided in this Policy.
Once such a request has been received, processing will be discontinued within the timeframes and in the circumstances provided for by the legislation of the Republic of Kazakhstan, unless further processing is required on another lawful basis.
10. Links to Third-Party WebsitesThe website may contain links to third-party resources, including social media platforms, media publications and other websites.
We do not control the content or personal data processing practices of third-party websites.
We recommend reviewing the privacy policies of such websites before using them.
11. Changes to This PolicyWe may update this Policy from time to time due to changes in legislation, website functionality or the services we use.
The current version of this Policy will always be available at maisonbylaura.com.
The date of the latest version is indicated at the beginning of this document.
12. Contact DetailsFor any questions regarding the processing or protection of personal data, please contact:
Laura Akhmetzhanova
Almaty, Republic of Kazakhstan
Email: procvetalmaty@gmail.com
Phone: +7 706 660 0138
© 2026 Laura Akhmetzhanova. All rights reserved.